Frequently Asked Questions

In Case of an Emergency

Call 911 if you or a covered family member has a life threatening emergency (sudden collapse, seizure, chest pain, difficulty breathing. However, if you are not in immediate danger but believe prompt attention is required, you can contact UHS at 312-423-4200 (24 hours a day, 7 days week) and we will arrange for a doctor to speak with you. The doctor will instruct you on whether to schedule an timely appointment or to go to the emergency room. Please refer to your benefit plan documents for more information regarding emergency benefit coverage.

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